I believe in the power of network effects to move a business forward and I work with brands to utilize the power of community to create deeper customer relationships and ultimately…achieve business goals. I help founders and non-profits take an intentional approach to community-led growth and identify ways to improve their community’s experience by actively seeking feedback, analyzing KPI metrics, and staying attuned to the evolving needs of members. Recently, my work has centered around business alignment for community builders including research & validation, community launches, and goal setting.

I work with clients to simplify their community strategy and architecture, identify operational gaps, and ensure their customer success plan will maintain high retention rates. Some of my favorite work with clients is to select and configure community-first tools and technologies, ensuring they work together seamlessly and without friction.